Stairlifts & Servicing
AHM support and service most stairlift makes in the UK, and provide rental and other low cost options that can be installed within a 7 day time frame. Both straight and curved stairlift options are available as second hand, reconditioned or new. If a stairlift needs to be removed or relocated AHM can help.
These are few of the most frequently asked questions ;
Is a stairlift very expensive to buy?
New, straight stairlifts are much cheaper than curved stairlifts. Reconditioned and second hand straight lifts are much cheaper still.
Different makes have different price structures. However, given a standard 13 step staircase without complications a new straight stairlift (including installation) ranges from £1,395.00 to around £1,695.00 including 12 months on site call out.
Depending on the installation company a straight reconditioned lift can usually be installed for around £495 - £695.00 (exc VAT) depending on the make and age of the lift A survey will usually tell us what other adaptations we have to make at site, say for example moving a radiator in the hallway to enable us to complete the work.
What warranty will there be on a new, reconditioned or second hand stairlift?
The warranty on a new lift is usually 12 months and always longer than for a reconditioned or second hand one Standard parts and labour warranty on a straight reconditioned lift is usually 3 months. This can be extended and usually costs around £19 per month to cover call outs and labour. Parts are usually extra.
Will I pay VAT on my stairlift?
If the client has a qualifying chronic disability such as arthritis, then usually they won’t pay VAT.
Can I rent a stairlift?
Of course. But we can only rent you a straight stairlift. The Installation and decommissioning cost is typically £365.00 exc VAT plus the monthly rental charges (depending on model type) which range between £50 and £60 per month. On site call out and parts are covered in the monthly rental deal.
Does the installation take long?
Standard straight stairlifts take around 7-10 days to be installed from order. (Emergencies can sometimes be installed quicker.) Install is usually less than a day. Curved lifts takes a lot longer as the rail has to be specifically made for the house staircase. Expect installation to take between 3-6 weeks from order. (Urgent orders can be quicker) It take up to a day to fit a curved lift.
Is there a stairlift brand name that is much more reliable than any other?
Generally speaking amongst all of the quality stairlift manufacturers there is little to choose between any of the new models. With reconditioned models however it is much more important that the stairlift service history is known and we ensure that all the parts are working and serviceable.
Is the stairlift noisy?
Most modern stairlifts are battery operated using DC motors which are quiet during operation.
Will I need to recharge the batteries?
The batteries are charged automatically when the stairlift chair docks at the top or bottom of the rail
How often will I need to change the batteries?
This can vary considerably between clients and depends very much on how often the stairlift is used and how heavy the client is. With light use we have seen batteries last for up to 4 years, but with heavy use batteries may need to be changed every year.
Do you service stairlifts?
We recommend clients have their stairlifts inspected and serviced each year. We will service other stairlifts we haven’t fitted, but will usually wan to call out and inspect it first.
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